Wellnest Health

General information and FAQ

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General Information & FAQs

  • We are open Monday to Friday 8 am - 7 pm and Saturday 8 am - 12 pm.

    Bookings are by appointment only. Call us now or book online.

  • Call us on 03 8842 3668 during MindBody account opening hours.

    MindBody App for iPhone and Android can be used to make appointments and class bookings.

    Website MindBody account online bookings can be made if you have a MindBody account.

  • Our brand new clinic is located on Level 6 inside Manningham Medical Centre.

    If this is your first time in this building, to avoid confusion find the lifts when you enter and simply press Level 6.

  • Parking is available around the building.

    Limited undercover parking is also available under the building.

    To avoid disappointment, please arrive at your appointment 5-10 minutes early or to your class 10-15 minutes early as parking can be congested at peak times.

  • Please bring any documents (such as referral letters, EPC paperwork, Third-party payer paperwork, test results, medical imaging results etc) from any GP, specialist, surgeon, nurse or other health professional if you think it might be related to your current health condition.

    If you are using any products or health aides (such as walking frames, orthotics, straps, supports, etc) and would like us to have a look please bring those too.

  • Please try to wear clothing where you feel comfortable and unrestricted. You may need to move around and perform some exercises. For physiotherapy, in certain cases the physiotherapist may ask you to remove some clothing for clinical reasons.

  • Appointment times vary for each of our services and occasionally between practitioners. Please give us a call if you need to confirm your appointment length.

  • Private patients and private health insurance patients do not need a referral from a doctor.

    EPC (Medicare), WorkCover and TAC patients require a referral from a doctor.

    WorkCover and TAC patients also need to bring an approval letter for physiotherapy from the insurance company which contains the claim number and written approval for the required services.